Learn About Our Low Price Guarantee
Hawaii Discount is the state’s largest purveyor of tours and activities and as such has received preferred status and volume discounts with our vendors. We pass the savings on to our customers as an example of our dedication to providing the best visitor experience in Hawaii. LOW PRICE GUARANTEE
The Hawaii Discount Low Price Guarantee is available to travelers who have booked a tour, activity or excursion with www.HawaiiDiscount.com. If you find a lower rate on another website within 24 hours of your booking, and your request is approved, we will match the rate, or if you have already paid in full, we will refund the difference.
To request the Low Price Guarantee for your booking, please email us at email@example.com no more than 24 hours after the reservation is confirmed. In your email, please include your Name, Voucher Number, and URL of lower price.Terms & Conditions
Claims are eligible only if they are for the same activity or tour, as booked through www.HawaiiDiscount.com and are available for booking at the time you contact Hawaii Discount.
Claims are eligible only if the lower rate is allowable within vendor guidelines. Any additional fees charged by the other online activity/tour agency such as booking, service or handling fees would adjust the final price.
The Hawaii Discount Low Price Guarantee only applies to advertised rates and are available to the general public. This does not include group, charter, incentive, meeting, convention, consolidator rates, etc.
The Hawaii Discount Low Price Guarantee only applies if you meet all requirements of the lower rate. For example: residency, regional, past-guest, age-related requirements, etc.
The Hawaii Discount Low Price Guarantee only applies to the cost of the activity, including booking fees. Additional items such as taxes, meals, admission fees and / or dollars off are not eligible.
All requests are at the sole discretion of and subject to approval by Hawaii Discount. Hawaii Discount decisions are final. To maintain the integrity of this policy, Hawaii Discount cannot accept screenshots or other purported evidence of a lower fare.
Approved requests will receive credit to their booking credit card within 7-10 business days of approval.
Void where prohibited by law. Hawaii Discount reserves the right to modify or discontinue the Low Price Guarantee at any time without prior notice or liability.
Any cancellation of this program will be effective upon removal of references to the Low Price Guarantee and the Low Price Guarantee Terms and Conditions.