Special instructions
- Where and When:Hotel pick-ups are between 7:00 am and 8:15 am. Hotel returns are between 6:00 pm and 7:15 pm based on where your hotel is located. 
 Your exact pick-up time and location will be emailed with your confirmation.
- Restrictions:Cancellation Policy: Cancellations made outside of 48 hours from service day are subject to a 10% cancellation fee. Cancellations made less than 48 hours from service day are non-refundable. 
 Moderate walking please wear comfortable walking shoes and dress appropriately.
 The ride to Hana may be rough as there are stretches of uneven surfaces.
 Locations/Routes may be modified due to national and state park advisories.
- Special Notes:Infant pricing does not buy a seat. The child must sit on your lap at all times while en route. If you require a seat, please purchase a child ticket. 
 Wheelchair accessibility: Please book early to secure arrangements. A transfer vehicle equipped with a lift is available upon request with prior booking and notification of at least 48 hours, please indicate during booking.
- Operation Days:Monday, Tuesday & Sunday 
- Duration:9.5 hours 
- Capacity:62 guests 
 
 