Special instructions
- Where and When:
Hilo resort pick-ups at the hotels listed below are between 7:20 am and 7:35 am. Hotel returns are between 8:05 pm to 8:25 pm.
Pick-up schedule:
7:20 am: SCP Hilo Hotel
7:25 am: Naniloa Hotel Hilo
7:30 am: Hilo Hawaiian - Restrictions:
Cancellation Policy: Cancellations made outside of 48 hours from service day are subject to a 10% cancellation fee. Cancellations made less than 48 hours from service day are non-refundable.
Children under 4 years of age are considered FREE if the child is on a lap and does not occupy a seat.
Tour highlights are subject to change without notice and may vary at the tour driver's discretion in order to take into account National Park Service advisories, weather advisories, traffic advisories, road closures and detours, and venue hours of operation. If conditions permit, walking/hiking on rough, uneven lava surfaces is involved.
No guaranteed sighting of active lava flows.
ADA Accessible: Due to limited availability, we require that ADA vehicle reservations be made a minimum of 48 hours prior to the date and time of service. Roberts will make all reasonable attempts to accommodate the needs of the disabled traveler.
For electric wheelchairs or scooters: The combined weight of the wheelchair and guest cannot exceed 500 pounds, and the maximum width of the wheelchair cannot exceed 29 inches. - Special Notes:
Lunch is on own.
- Operation Days:
Tuesday & Thursday
- Duration:
10 hours