Special instructions
- Where and When:
Arrival: You will be met as you exit your flight. The sign will say "Roberts Hawaii". The representative will be in a yellow Aloha shirt. If the representative is not at baggage claim, pick up a courtesy phone and let them know you need Roberts Hawaii and your location.
- Restrictions:
Cancellation Policy: Cancellations made outside of 48 hours from service day are subject to a 10% cancellation fee. Cancellations made less than 48 hours from service day are non-refundable. If you would like to make a change to your reservation outside of 48 hours, if there is availability, we may be able to accommodate. Please call our reservations office at 1-866-482-9775 or 808-892-2082.
Please contact us if anyone in your party has special needs. If you require an ADA lift bus, we do require at least 48 hours notice to secure availability. - Operation Days:
Daily
- Duration:
varies